Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with Ayuvix. We are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During high-demand periods, promotional events, or unforeseen circumstances, order processing may take longer than usual.

Shipping Coverage

Ayuvix currently ships across India. We are continuously expanding our delivery network to serve more locations.

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.

Shipping Charges

  • Free shipping may be offered on eligible orders as part of promotions or based on minimum order value.

  • Applicable shipping charges, if any, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS/WhatsApp message containing tracking details.

You can use the tracking information provided to monitor the status of your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. Ayuvix is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please do not accept the delivery if possible. Contact our support team immediately with photos of the package and order details.

Delays Beyond Our Control

While we strive to ensure timely delivery, Ayuvix shall not be held liable for delays caused by:

  • Natural disasters

  • Severe weather conditions

  • Government restrictions

  • Transportation disruptions

  • Courier service interruptions

  • Other force majeure events

Contact Us

For any shipping-related questions or concerns, please contact us:

Email: support@ayuvix.com

Website: ayuvix.com

We appreciate your trust in Ayuvix and thank you for choosing us for your wellness journey.